Culture and Values at Ergon

When you ask an Ergon employee how they would describe our culture, the almost invariable response is “family.” Many are quick to add that they had worked for other companies in the past that claimed to be family, but they didn’t truly grasp what that meant until they came to Ergon.

You could attribute our family atmosphere to southern hospitality. We are headquartered in Mississippi, after all. But Ergon’s culture really stems from being a family-owned company, built by one man, Leslie Lampton Sr., who called his employees around the world by name and passed his values on to his four sons, his many grandchildren who work for the company today, and more than 3,000 employees around the world.

Mr. Lampton taught us that people always come before profits. If we take care of our people, our customers and our communities, the business will take care of itself.

After his passing in 2018, we embarked on a journey to highlight the Ergon story, our values and our beliefs from the perspective of those who live them out every day. We’ve created a series of culture and values videos featuring Ergon family members from throughout the organization. The video linked below shares a glimpse into what makes Ergon a trusted partner to customers in more than 90 countries around the world — and what makes this an exceptional place to work, learn and grow.

Ergon has a heritage born of hard work, a foundation built by service and a future bound by what we create next. With a focus on always doing the right thing, the Ergon family invests our time, energy and talents toward a common goal — making this organization the best it can be.

Our Values

  • Empowered Service  
    Together, we’re committed to delivering unparalleled service. We do what’s right, provide solutions and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. That’s empowered service.

  • Selfless Leadership  
    We lead with compassion and put those around us before ourselves. We don’t say we’re the experts, we demonstrate it through technical expertise, category innovation and care for what we do. We call this selfless leadership.

  • Purposeful Growth 
    We believe employee growth and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has always reinvested tremendously back into the business, but not just growing for the sake of growing, but growing in a careful and strategic way.

  • Respectful Relationships  
    And together, we foster a culture of respect, acceptance and diversity of ideas and of people. Our differences make us stronger. And we’re united by our shared values, always forging respectful relationships.

If you’d like to learn more about Ergon, start here: https://ergon.com/about.

And if you’re interested in joining the Ergon family, visit ergoncareers.com.

Ergon’s Doing Right Report

Ergon is proud to share the organization’s first Doing Right Report, a celebration of the many ways we are committed to doing right with our products, for our planet, by our people and through our principles.

You can find Ergon’s 2021 Doing Right Report on ergon.com.

“Doing the right thing is nothing new to the Ergon family,” commented Kris Patrick, Chief Operating Officer. “It’s what our culture and values were built upon.” As interest in environmental, social and governance (ESG) grows and our customers, suppliers and financial institutions are asking about steps Ergon is taking, it is important that we share our sustainability story.

The report celebrates the uniqueness of the Ergon organization — the things we’ve been doing right for decades. It highlights innovative ways our companies are already working together to impact sustainability. We are creating cleaner products, supporting and protecting our people and our communities today and for future generations, and ensuring the continued success of this organization upon which so many people around the world depend.

In this report, you’ll learn how we are Doing Right:

  • With our PRODUCTS throughout the organization, including warm mix from Ergon Asphalt & Emulsions, Ergon Refining & Marketing’s base oils used to reduce friction and improve efficiency, Crafco’s ground tire rubber use, and many more examples

  • For our PLANET with information on energy consumption, greenhouse gas data, and hazardous and non-hazardous waste

  • By our PEOPLE through initiatives like Target Zero and training, highlighting our total recordable incident rate, age and gender metrics, and low turnover rate

  • Through our PRINCIPLES, including our management structure, training record and continued focus on community service and volunteerism

The report also sets a baseline for key metrics we will be reporting on in the future, and it allows our businesses to actively work toward setting goals to be shared in 2022.

Kris Patrick’s Story: From Engineering Co-Op to Ergon CEO

  • UPDATE: Kris Patrick was named Ergon President and CEO on October 1, 2022. “Kris’ desire to honor Ergon’s history while focusing on innovation and expanding opportunities will take this global organization to even greater heights,” commented Board Chair Tom Amonett. Click HERE for the full press release.Read about Kris’ transition from Chemical Engineering Co-Op to Executive Management below.

    __________________

    A self-described country boy and family man, Kris Patrick grew up on a small farm near Pelahatchie, Mississippi. His parents and most of his extended family were educators, and his sister decided to stick to the family tradition of teaching. Kris, however, was a bit of a black sheep. “I was not one of these kids that knew exactly what they wanted to do growing up, but I had an affinity for math and chemistry,” he explained. “It’s probably genetic since my mother taught sciences and math.”

    Mentors Help Lead the Way

    Kris had a chemistry teacher — one of many mentors who invested in him along the way — who took an interest in his future. “He kept asking what I wanted to do in life, and I kept answering ‘I don’t know,’ until he finally said, ‘I think you’d make a really good chemical engineer.’ That was all the motivation I needed, and I enrolled in chemical engineering at Mississippi State University (MSU) after graduating from Brandon High School in 1995.”

    While still at MSU, Kris had a chance meeting with Jimmy Rasco, who recently retired as Ergon’s Vice President of Global Base Oil Technology. Jimmy told Kris Ergon Refining was considering a co-op program for chemical engineers and asked if he would be interested. The rest is history.

    Ergon’s First Chemical Engineering Co-Op

    Being the company’s first Chemical Engineering Co-Op, Kris has always been proud of the investment Ergon makes in its employees. The program has grown over the years, with 12 to 15 Co-Ops currently rotating through three cycles at any given time.

    Growing Up at Ergon Refining

    Kris graduated one Friday in May of 2000 and was at work the following Monday morning. His first role at Ergon was Process Engineer, and he worked his way through all the different processing units. “This role does everything from optimizing and finding ways to make products better and more efficiently, all the way to troubleshooting in the plant,” he explained. “Figuring out exactly what wasn’t working and how to fix it occupied a lot of our days.”

    Again, Kris happened to be in the right place at the right time. “I was fortunate to be working in Vicksburg just as the fundamentals of the business were changing. We were changing crudes, and the whole business model was changing,” he said. “A lot of the design work and strategic thought centered around how to get from where we were to a better scenario.”

    He was also in Vicksburg when one of the most significant investments in Ergon’s history was made, as the startup of Ergon Refining’s second hydroprocessing unit, propane deasphalting unit, and a third hydrogen gas plant increased the refinery’s capacity and made ERI the world’s leading naphthenic producer in 2009.

    Kris served with Chad Stewart, Drafting and Design Supervisor, to manage implementation of these projects. “It was a really interesting experience getting to see a capital project implemented from the execution side, and I gained some valuable exposure,” he said. “This experience helped me to be more well-rounded and a better employee. It is just another example of how Ergon has always invested in employees. I got to grow up in Ergon in that environment, listening and learning and soaking up knowledge,” he explained. “There was no better place I could have been at that point in my career. I got to work with some terrific people, and the Vicksburg plant still feels like home when I’m there.”

    That same year, Kris was pulled from capital projects and reengaged with process engineering to help solve a corrosion issue in the vacuum tower in the crude unit. “I have a lot of gray hair to this day because of that stressful time,” he said. “Catalyst that was supposed to last four years was lasting about one month, and we were looking at millions of dollars in expense and lots of downtime. Fortunately, we were able to solve that issue.”

    On to the Corporate Offices

    In January of 2010, Kris started working with Don Davis, former President of Ergon Refining & Marketing, and Craig Busbea, Ergon’s Vice President – Business Development, on economic payout projects and short- to mid-term planning. In 2012, he moved into the role of Planning & Economics Manager and started getting some exposure to the people and processes at the Ergon – West Virginia refinery. He was named Vice President of Refinery Planning & Economics in 2014 and then held various Senior Vice President positions related to Economics, Refining, and Planning & Supply, until he was named President of the company’s refineries — Ergon Refining and Ergon – West Virginia — in January of 2018.

    Putting the Puzzle Together

    When Kris was named to the Operating Committee in 2014, he began to learn more about all the different Ergon companies and how they work together. “That’s when I really developed an appreciation for the profound wisdom Mr. Lampton had when he built these companies,” he explained. “It’s pretty easy now to sit back and see how they work together, but it is amazing how he put the different pieces together. You can see his fingerprint on the intelligent design of all of the Ergon companies.”

    One of Mr. Lampton’s greatest lessons for Kris came just after he completed his MBA with a specialty in project management and the Leading Global Business program at Harvard Business School. “I had all these great academic ideas, and we were developing some profitability targets and goals when Mr. Lampton walked in my office,” Kris said. “When I explained what we were doing, he asked me if these plans were around how much money we were going to make. After some discussion, Mr. Lampton said, ‘Let me tell you what we’re going to do. We’re going to work hard, we’re going to do things with the customer in mind, and if we do all that stuff right, we will make money in the end.’”

    When Kris moved into the role of Senior Vice President – Refining, Planning & Supply in 2016, he started working closely with Jimmy Langdon. Kris admired Jimmy’s ability to guide employees in subtle ways without being too critical or intimidating, pointing out areas for improvement without the need to tear someone down. “I will be forever grateful for that period from 2016 until Jimmy’s untimely passing and the opportunity to get to know him like I did. His loss was tragic for the company and tragic for so many people here personally.

    “I’ve been so blessed throughout my career,” Kris continued, “but one of the greatest blessings has been working with people like Mr. Lampton, Jimmy, Don, Ed Hudgins, Ken Dillard, Ricky Allen, Bill Jones, Lance Puckett and Craig Busbea. This group was willing to invest in somebody who was young, and they made a concerted effort to help me develop. I’m so grateful for the investment they made in me, and I have no doubt the impact that they made on me personally and professionally is immeasurable. One of my hopes is that I can make that sort of investment in the people I work with today.”

    Transitioning to COO

    The Ergon family was fortunate to be able to rely on Kris Patrick through a time of transition — following the unexpected loss of the company’s Chief Operating Officer Jimmy Langdon in 2018 — to help maintain stability and continuity in our business operations.

    “His experience with Ergon, coupled with his strong management and leadership skills, made Kris the obvious choice to fill the role of Chief Operating Officer,” said Emmitte Haddox, Ergon’s Chief Executive Officer. “Our Board had no doubt that Kris would honor Jimmy’s legacy and build upon Ergon’s strong foundation, leading to continued growth and future success.”

    Kris expressed his appreciation to Mr. Haddox and the Lampton family, as well as all the employees who have accepted him in his new role as COO since August of 2018. “I can’t say enough about how the companies have helped me understand each business — particularly Ergon Asphalt & Emulsions,” he explained. “The company has had very intelligent growth over the years, and I am impressed with the way they think about their customers and the service they are providing.”

    His immediate plans call for building on Ergon’s strong foundation. Kris says one of the challenges with growth, regardless of business strategy, is reaching a complexity and scale where systems and processes are needed to support that growth. “Across Ergon, not just relative to Ergon A&E, we will be working to maximize the return on our current assets, leveraging the fantastic acquisitions that we’ve made,” he added.

    “We’ve got some really strong business segments, a great management team and outstanding business strategy,” Kris commented. “They have been operating somewhat autonomously. I think it’s a good time for us to look at what we do together and evaluate that space in between what we do where we have natural growth opportunities. It means working together again, much like we did during the early years when Mr. Lampton was building the Ergon companies.”

Ergon’s Mary Ellen Snow Receives Certified Professional Product Steward Credential

FLOWOOD, Miss. — Ergon is pleased to announce that Mary Ellen Snow, Global Product Stewardship Manager, recently received her Certified Professional Product Steward™ (CPPS™) credential. Snow was part of the inaugural class of only 28 people to earn this global certification.

The CPPS credential, according to productstewards.org, “… demonstrates your knowledge and expertise essential to the best practice of product stewardship as well as your commitment to professional development and a code of ethics.”

“We are so proud of Mary Ellen and her dedication to her role in Product Stewardship both here at Ergon and within the global society of product stewardship practitioners,” said Bonnie Chapman, Ergon’s VP – Product Stewardship. Mary Ellen’s accomplishment is just one example of how we at Ergon are living out our companywide value of empowered service as well as our commitment to ensuring our products are in accordance with sustainable business practices.

About Ergon
Ergon is a group of privately held companies that operate under seven primary business segments: Refining & Marketing, Specialty Chemicals, Asphalt & Emulsions, Oil & Gas, Midstream & Logistics, Construction & Real Estate, and Corporate.

Contact Information
Kathy Potts
Director of Marketing Communications
601-933-3000
kathy.potts@ergon.com
ergon.com

Ergon COO Statement on United States Court of Appeals Decision in Ergon v EPA

JACKSON, MS – Kris Patrick, Chief Operating Officer of Ergon Inc., issued the following statement on the United States Court of Appeals’ Decision in Ergon – West Virginia Inc. v United States Environmental Protection Agency:

“This is the second time the U.S. Court of Appeals for the 4th Circuit has disagreed with EPA’s decision to deny hardship relief to Ergon – West Virginia Inc. Securing relief is more important now than ever due to the historic downturn in demand for fuel and two-year high RIN prices. This ruling will have long-term impact on jobs and the viability of the local economy, so the court’s decision is very welcome news and urgently needed for Ergon – West Virginia and its employees.”

Background

Congress created the Renewable Fuels Standard (RFS) as part of the 2005 Energy Policy Act in an effort to reduce dependence on foreign crude and expand the nation’s renewable fuel use. Their understanding of the detrimental impact the program could have on small refineries prompted Congress to direct the Environmental Protection Agency (EPA) to grant relief to small refineries that would suffer a “disproportionate economic hardship” in complying with the program. Congress intended for hardship relief to prevent small refiners from having to buy RINS instead of putting those funds towards growth and sustainability of operations.

Furthermore, a 2011 study by the Department of Energy (DOE) predicted that this disproportionate economic hardship would occur, and this is precisely what Ergon – West Virginia (EWV) has experienced. Like other small refineries, Ergon operates in rural geographic areas, supplying critical fuel supplies and supporting the local economies with jobs and tax revenue. It is vital that Congress, the EPA and the DOE continue to protect the important role of small refineries in the U.S. economy.

“Ergon has blended ethanol and bio-diesel to the maximum limits that our markets will allow and recognize their value in the market,” Patrick commented. “Hardship relief for Ergon will not reduce Ergon’s blending of biofuels. However, the current EPA position on the RFS standard heavily penalizes Ergon despite our willingness and actual track record of blending bio components to the limitations of the markets that we serve. We support our farmers across the nation. We believe that jobs in the bio-industry are important, and we also believe in the importance of jobs in the small communities where we and other small refineries operate.”

Small refineries are defined as those processing less than 75,000 barrels per day of crude oil, and EWV processes 23,500 barrels per day. Unlike large integrated refineries which primarily produce gasoline, many small refiners produce diesel fuel in higher proportions. All refiners are required to purchase renewable identification numbers (RINS), which the EPA describes as “credits used for compliance and the ‘currency’ of the RFS program.” This mandate has resulted in an artificial, government-created market for blend requirements beyond what the market will accept, primarily due to diesel-to-gasoline production ratio or “diesel disparity.” Fundamentally, this program unfairly disadvantages small refineries, particularly those with higher than average production of diesel. Unlike ethanol’s broad market acceptance at 10% in gasoline, Ergon – West Virginia’s diesel market is more reluctant to the acceptance of biodiesel blends.

EWV blends 10% ethanol with 99% of the gasoline it produces and will continue to do so, even without a mandate. However, the detrimental impact imposed by the RFS on EWV’s high diesel production is unacceptable and counter to the intent of the RFS program.

“Ergon strives to be a strong employer and good steward of the environment, making positive contributions to the communities in which we serve,” Patrick said. “In addition, Ergon has made significant investments in environmentally friendly processes and technologies over the past three decades. The recent Court decision will allow Ergon to continue to invest in our operations and our employees.”

About Ergon – West Virginia, Inc.

Ergon – West Virginia operates one of the smallest refineries in the United States, the only refinery in West Virginia, and is the single largest employer in the rural area in which it operates.

Located in Newell, West Virginia, EWV’s products include paraffinic base oils, paraffinic bright stocks, waxes, petrolatum, petroleum resins, E10 gasoline and ultra low sulfur diesel produced from local Appalachian based crude.

Contact:           
Kathy Potts
Ergon Director of Marketing Communications
kathy.potts@ergon.com
601.933.3000

Ergon’s Culture and Values Campaign Celebrating the Legacy of Our Founder Leslie Lampton Sr.

As Ergon launches our Culture and Values Campaign, we celebrate the legacy of our founder, Leslie Lampton Sr. Through his entrepreneurial spirit and under his leadership for more than six decades, our organization developed a culture where character, honesty, respect and service were valued above everything. The Ergon Family lives the traits Mr. Lampton exhibited daily, and they are what make us unique.

In order to ensure that we carry into the future the values that have served us so well in the past, two years of research and development have been completed, and we are proud to announce the newly defined values that are shared across the entire Ergon organization: Empowered Service, Selfless Leadership, Purposeful Growth and Respectful Relationships.

Join us as we celebrate the contributions of our founder, not only to Ergon, but to our country and to countless others. Mr. Lampton truly epitomized the “Greatest Generation,” serving in two wars and coming home to build a company that would grow steadily and strategically to become a well-diversified global organization. Like other heroes of his generation, he was a man of honor and integrity who put his family, his employees and his faith above all else.

How it All Began

Orphaned as an infant, Mr. Lampton was adopted by a family in Jackson, Mississippi. In 1954, after his service in the Navy and managing a tire store, still in his 20s, he started Lampton Oil Company with a few thousand dollars in savings, two employees and a used fuel transport truck. He began by delivering fuel after hours to highway construction companies in the Jackson area. When crude oil was found nearby, Mr. Lampton began making daily deliveries of fuel and chain oil to the rigs. He learned producers were struggling to get a pipeline built, so he leased trucks and trailers to move the crude to market, a move which established a trajectory for future business.

His commitment to service and the growth of Lampton Oil Company resulted in a successful bid for a contract to provide standby fuel oil for Mississippi Power & Light Company’s generating plants, which prompted the beginning of a barge transportation business. When power companies and large industries moved from natural gas to fuel oil in the late 1960s, Lampton Oil Company experienced exponential growth. Mr. Lampton continued adding boats and barges to the fleet, even working personally with engineers and builders to improve barge design and oil heating processes.

The organization expanded under his direction to include seven primary business segments: Refining & Marketing, Specialty Chemicals, Asphalt & Emulsions, Oil & Gas, Midstream & Logistics, Construction & Real Estate, and Corporate & Other. Ergon companies are engaged in a wide range of operations, including sophisticated crude oil processing; producing and marketing naphthenic and paraffinic specialty oils, thermoplastic resins, specialty asphalt products, road maintenance products and machinery; transporting and terminaling crude oil, petrochemicals and refined products; propane marketing; oil and gas exploration; and commercial construction and real estate development.

Today, Ergon employs more than 3,000 people and serves customers in more than 90 countries around the world. Mr. Lampton’s four sons, who are now Directors, have served in various businesses throughout the organization, and several members of the third generation of Lamptons are following in their footsteps today.

The Ergon Family

No doubt because of his beginnings, Mr. Lampton had a desire to create a true family through his business. When talking about Ergon’s history, he was always quick to point out that the story was never about him. “Our story has always been about people – the Ergon Family,” he would say. Even in his 90s, Mr. Lampton made time to walk the hallways of the Ergon offices and visit facilities, and he knew employees and many of their family members by name. He believed in leading by example, and he was usually the first to arrive at work and the last to leave.

As Mr. Lampton often said, “Ergon’s success is based on our ability to clearly understand the needs of our customers, both today and in the future.” And the Ergon Family is honored to have the opportunity to continue his vision to create a bright future for Ergon, our communities, and our customers around the world.

Ergon to Adjust Naphthenic Prices in North America – April 23rd

JACKSON, Miss. – Ergon has announced a decrease in pricing of naphthenic oils in the North American market by $0.35 per gallon, effective Friday, April 24, 2020. The decrease will apply to all viscosities.

About Ergon
Ergon is a group of privately held companies that operate under seven primary business segments: Refining & Marketing, Specialty Chemicals, Asphalt & Emulsions, Oil & Gas, Midstream & Logistics, Construction & Real Estate, and Corporate & Other.

Contact Information
Kathy Potts
Director of Marketing Communications
601-933-3000
kathy.potts@ergon.com
ergon.com | ergonnsa.com

COVID-19 UPDATE FROM ERGON

To Our Valued Customers,

Security of supply is a core value within Ergon Refining & Marketing, and our team remains committed to serving our customers with the highest level of customer service and supply security in the midst of the evolving impact of the COVID-19 virus.

We have implemented measures across our global organization to protect employees from exposure and to provide for sustainable operations to protect against supply disruptions.

We have implemented remote working and safe-distancing plans for all supply chain functions within our company, and we are working closely with all our partners in logistics and terminaling across the globe in order to understand and align with their operations continuity plans during this time.

Our partners have implemented contingency and continuity plans similar to Ergon’s, including limiting onsite interactions with essential employees, increasing sanitation of work areas, practicing safe-distancing between employees, and various other means to provide increased protection of their workforce and customers.

In addition to these efforts, our global business partners are striving to ensure that full operational capability remains intact. Ergon also has multiple alternate supply plans with the ability to supply our customers in the event of a shortage at another location.

As of this time, our supply chain has not experienced any disruption. Our leadership team is closely monitoring the information related to the virus, as well as any changes affecting any of our global partners, to ensure that we are well-positioned to continue supporting your business.

Thank you for your continued trust in Ergon as your reliable supplier. For more information, please contact your Sales Executive.

Best regards,

Your Ergon Supply Chain Team

Ergon to Adjust Naphthenic Prices in North America March 13th

Jackson, Miss. – Ergon has announced a decrease in pricing of naphthenic oils in the North American market by $0.25 per gallon, effective Friday, March 13, 2020. The decrease will apply to all viscosities.

About Ergon
Ergon is a group of privately held companies that operate under seven primary business segments: Refining & Marketing, Specialty Chemicals, Asphalt & Emulsions, Oil & Gas, Midstream & Logistics, Construction & Real Estate, and Corporate & Other.

Contact Information
Kathy Potts
Director of Marketing Communications
601-933-3000
kathy.potts@ergon.com
ergon.com|ergonnsa.com

Ergon Adjusts Naphthenic Prices in North America

Jackson, Miss. – Ergon has announced a reduction in pricing of naphthenic oils in the North American market by -$0.15 per gallon, effective Monday, December 31, 2018. The decrease will apply to all viscosities.

About Ergon:
Ergon is a group of privately held companies that operate under seven primary business segments: Refining & Marketing, Specialty Chemicals, Asphalt & Emulsions, Midstream & Logistics, Oil & Gas, Construction & Real Estate, and Corporate. Within Ergon’s refining segment, Ergon Refining, Inc., is the world’s largest producer of specialty naphthenic oils and Ergon – West Virginia, Inc., is a major manufacturer of Group I and Group II paraffinic base oils. Products including HyGold base oils, HyPrene process oils, HyVolt insulating oils, and HyPrint ink oils are delivered to approximately 90 countries around the world.

Contact Information:
Kathy Potts
Director of Marketing Communications
601-933-3000
kathy.potts@ergon.com
ergon.com | ergonnsa.com